A Flexible System To Support All your Case Review Needs


The Case Review system is part of QES’ Holistix Safeguarding Suite enabling local, regional and national safeguarding teams to collect, interpret and gain value from multi-agency information, in order to continuously improve the support given to children and vulnerable adults. This is not just an opportunity to understand where there are problems, but to enforce change and prevent avoidable and often tragic incidents from reoccurring.

This system is built with pre-existing standardised forms created and used by the current user group, but has the flexibility to allow local forms to be added if preferred to support all your case review needs:

  • Child Safeguarding Practice Reviews
  • Adult Safeguarding Reviews
  • Domestic Homicide Reviews
  • LeDeR Case Management
  • And many more…

The system is designed to make the case review process more efficient and effective, allowing local safeguarding teams and their multi-agency partners to work collaboratively to better safeguard and promote the welfare of children and vulnerable adults.

Feature Overview

Below is a brief overview of some of the Case Review features:

  • Intuitive and easy to navigate system including user-friendly interface, compatibility across multiple devices, personalised dashboards and more
  • Initial notification and agency involvement forms are securely completed on the system, with an automatic form consolidation feature combining all details to display a comprehensive view of circumstances provided by multiple agencies in one centralised location
  • Meeting management feature supports initial organisation, managing attendance and the distributing of key information surrounding meetings (i.e. agenda, minutes, supporting documents, as well as lessons and recommendations determined from a meeting)
  • Lessons and recommendations are recorded, updated and available for reporting within the system. The heart of the Case Review system is to identify learning, with a multi-agency input, to ensure safeguarding practices are constantly evolving
  • Action tracking and planning feature enables users to assign actions against people, link them to lessons and recommendations, establish deadline dates and monitor progress, ensuring there is an element of accountability involved in implementing changes to improve safeguarding processes
  • Automated chronology feature orders an unlimited number of multiple agencies’ timeline of events into chronological order, with the ability to filter by agency, user, significance and date range
  • Independent Author reports are accessible on the system with a comments facility alongside and the ability to share with team members. This enables collective input which facilitates the completion of the document to its best standard, at which point a publicly available link to the form is created for publication
  • Interactive reporting dashboard gives a visual representation of real-time statistics on common themes, lessons learnt, agency involvement and lots more. This allows safeguarding partnerships to react to emerging issues more quickly and identify where improvements must be made
  • Secure and GDPR compliant with two-factor authentication code, no sensitive data leaving the system, and multiple user roles ensuring information is only seen by those with granted access permissions